What would you like to know?
Below we have listed some of the questions we get asked most often, just click on a question and it will expand to show you the answer.
If you can’t find the answer to your question below, you can use the ’Ask a Question’ box on this page to send us a question, or alternatively you can get in touch with the office using the details on the ’Contact Us’ page to arrange to talk with one of our experienced advisers.
In other cases, we have acquired clients from previous Financial Advisers who have decided to withdraw from the industry, often through retirement. In these cases, the previous adviser should have written out to you to advise that we have taken over their business. If you were a client of any of the Financial Advisers listed below, then this could apply to you. Please click the relevant link below for further information.
If you are still in any doubt, please call a member of our Client Services Team on 0151 632 7100 or use the ’Ask a Question’ form on this page and we will be happy to provide any further information we can.
- the complexities involved in the planning, and
- the number of meetings necessary for you to feel wholly comfortable with the advice given
As such it can vary, with more complex planning involving a greater number of meetings. We will communicate with you in whatever medium suits you best, be that telephone, email or letter, albeit there are certain aspects which must be clearly outlined to you in a written form.
For us, the point of making an investment is when our relationship truly begins, and thus, ongoing advice and client meetings are essential to ensure the original planning remains relevant and suitable, and is flexible to your changing circumstances. In light of this, we would expect at least one yearly review meeting with you, although significant changes in your personal circumstances could necessitate more.
Successful investment is critical to your future financial wellbeing, but it is a field which presents a unique challenge: future performance is unpredictable. St. James’s Place Wealth Management have however developed a tried and tested method of managing your investments.
Recognising that no single investment house has a monopoly on investment experience, they do not employ any in-house fund managers. Instead, with the assistance of specialist external consultancy firms, they select a number of external managers of outstanding ability from across the globe, to manage their range of funds and your money. They then monitor them on a regular and rigorous basis, replacing those managers who they believe are no longer the ‘best in class’ in managing your wealth.
The value of an investment with St. James's Place will be directly linked to the performance of the funds selected and may fall as well as rise. You may get back less than you invested.
You can easily keep track of your investments by speaking to your appointed Financial Adviser. They have access to St. James’s Place investment information and are happy to discuss how your investments are progressing. Alternatively, you can contact our Client Services Team who will be more than happy to provide you with the information you need.
Here at Willson Grange, we understand that investors need to be confident that their wealth is protected when they invest with us. A key issue for all investors is the reassurance that their investment is protected in the unlikely event of Willson Grange or St. James’s Place suffering financial difficulties. As such, your investments are safeguarded through several layers of protection, such as the Financial Services Compensation Scheme, which your appointed adviser will outline to you in greater detail during your meetings.